Shipping policy

At Eleganza by Paola, we are committed to delivering your order quickly and securely. Please review our shipping policy below:

• Orders are processed within 2–3 business days after payment is confirmed.

• You will receive a confirmation email with tracking information once your order has shipped.

• We offer standard shipping within the United States (estimated delivery: 5–7 business days).

• Express shipping options are available at checkout for faster delivery.

• Delivery times are estimates and may vary due to carrier delays, holidays, or unforeseen circumstances.

• Shipping costs are calculated at checkout based on your location and the weight of your order.

• At this time, we do not offer international shipping.

• Once shipped, you will receive a tracking number via email to monitor your order’s status.

• Eleganza by Paola is not responsible for lost, stolen, or damaged packages once they are in the care of the shipping carrier.

• Please ensure your shipping address is correct at checkout and consider selecting tracking or insurance options at your own discretion.